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Frequently Asked Questions

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Hafele RE-FIT can be used on doors without door handles because it can be used as door handle to unlock and lock doors.

When the batteries are dead, there are many ways to unlock the door. Charge the lock with USB cable and then enter the password to unlock the door, or replace the batteries outside the door, or use spare mechanical key to unlock the door.

Hafele RE-FIT Smart Cylinder needs 4*AAA batteries to supply power. If the door is unlocked about ten times a day, the battery life can be maintained for about one year

After restoring the factory settings, the default master code of the lock is 123456 and you need to reset the password.

Our Hafele RE-FIT Smart Cylinder’s installation is very easy, it can be done by yourself with 5-10 minutes, and we will provide installation video and instruction.

When using Hafele RE-FIT Smart Cylinder for the first time, the Admin password is 123456.

Please refer to the instruction on “Delete a single password” in the User manual.

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